How to get the best results from this service

Here are some tips to get the best results from this service:

• Polish your profile - Maximise the appeal of your profile by adding good quality photos and completing each question.
  • Photos - Avoid poor quality, too few, too many, repetitive or irrelevant photos.
  • Information - Avoid long answers that are tiresome to read on mobile phones and information that's repeated in different sections.
• Matching preferences and filters - Keep your preferences flexible and limit the number of match filters that you enable.
  • Preferences - Include everything you're willing to consider, rather than setting-up a "wish-list". A wish-list will cause you to miss out on opportunities, whereas broad preferences will give you more options to consider.
  • Match filters - Only enable filters for preferences you must have because filters hide listings that don't match your preferences, instead of listing them with a lower match score to indicate lower compatibility.
• Be proactive and make contact - Reach out and contact profiles that interest you rather than waiting for them to contact you. If someone doesn't contact you perhaps they're busy, unsure of something, or haven't seen your listing, it doesn't mean they're not interested. Contacting people gets results because it attracts attention to your profile.
• Respond to messages promptly - First impressions count for a lot and your connection with your new flatmate starts with your messages. Respond to messages as quickly as possible to keep things flowing, put yourself at the top of their list, and get interviews lined up.

Updated: 16 Apr 2026